Class 3: Case Studies – Income
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Case Study #1: Charlotte comes into the office for an appointment. She has some forms that she asks you to fill out- they are forms for an eligibility review of her disability benefits. You spot a letter that says she had to get the forms done three months ago. You ask about this, and she tells you she didn’t get a benefits cheque this month. This is a legal problem and Charlotte should be referred to a legal clinic for help.
Case Study #2: You completed an application for CPP-Disability benefits for Keisha about 6 months ago. You ask if she’s heard back. She tells you she did - she was denied a month ago. This is a legal problem and Keisha should be referred to a legal clinic for help.
Case Study #3: Hakim is meeting with you, the dietician, about his diabetes. He was diagnosed a year ago and initially things were ok- but he's been to hospital three times recently because of poor management of his blood sugars. He says he relies a lot on food banks and free lunches from the church. He says things used to be ok, because he was getting child tax benefits, but they suddenly stopped. And Ontario Works is saying he owes them money, and are taking $70 a month from his cheque. He doesn’t know what's going on. Both of these issues are legal problems, and Hakim should be referred to a legal clinic for help.
Case Study #4: You get a note from the specialist where you referred Mateo. It says that he’s being dropped from their service because he missed two appointments in a row. He tells you he couldn’t afford to get there- he asked his Ontario Works caseworker if they could help and they said they don’t do that. This is a legal problem and Mateo should be referred to a legal clinic for help.
Case Study #5: John is on Ontario Works and is in the process of applying for disability benefits. He is having a hard time making ends meet. He is wondering if he should apply for his Canada retirement pension early. This is a legal question and John can be referred to a legal clinic for help.
Case Study #6: Bruce is at your office for an appointment. He was on ODSP until last month when his wife turned 65. Bruce is only 64 and says he can't afford his medications because they don't get the ODSP drug card anymore. They also got a letter from ODSP saying they owe back money, and don’t know what to do. These are both legal problems and Bruce should be referred to a legal clinic for help.
Case Study #7: Jasmine is meeting with you for counselling because their mother recently passed away. Jasmine is on ODSP and got a small inheritance. Jasmine is afraid to tell ODSP in case she loses her benefits. This is a legal problem and you should refer Jasmine to a legal clinic for help.
Case Study #8: Jacob was diagnosed with Crohn's disease and has brought in an ODSP Special Diet form. He says he really needs the extra money now that ODSP reduced his cheque because they think his roommate is his spouse. This is a legal problem and Jacob should be referred to a legal clinic for help.
Case Study #9: Your patient Briar has been working part-time and getting Ontario Works for the last year. During an appointment you ask how work is going. Briar says she lost her job because of cutbacks, and Ontario Works won't give her any money because she hasn't given them her income statement for this month. She's very confused because she isn't working at that job anymore. This is a legal problem and Briar should be referred to a legal clinic for help.
Case Study #10: As part of Darcy's probation order, he has to attend counselling. He used to get Ontario Works but since he was released from jail, he hasn't been able to get back on. Darcy says it's because of a mix-up with his address. This is a legal problem and Darcy should be referred to a legal clinic for help.